Subscription and Invoice
Last updated
Subscription and Invoice are screens in the workspace’s Settings.
Subscription
Section titled “Subscription”Subscription is the screen for checking and changing a workspace’s plan, billing period, and contracted number of seats. You can make changes only in a team workspace. The available features and limits are determined by the workspace’s plan.
Contracts and payments are managed in Stripe, a payment service. The Stripe customer portal is a screen provided by Stripe for checking and changing contracts and invoices.
The scheduled cancellation date and scheduled plan changes are not shown on the Subscription screen.
For the features and prices of each plan, see the pricing page.
A plan is one of the following: the Open & Public plan, a paid plan, or a custom contract.
A workspace you create starts on the Open & Public plan. A personal workspace can only be on the Open & Public plan. When you end the subscription, the workspace returns to the Open & Public plan.
Changing plans
Section titled “Changing plans”Only the Owner can change the plan and edit the subscription.
From the Open & Public plan, you can change to a paid plan.
On a paid plan, you can update or cancel the subscription and edit the payment method and billing information in the Stripe customer portal.
With a custom contract, you cannot change the plan from the Subscription screen.
A seat is a slot to which you can assign a member with the Owner, Admin, or Writer role. You can assign one member per seat. Members assigned to seats are called seat members. The Reader role is not included in seats.
The number of assigned seats is the number of seat members in the workspace. The contracted number of seats is the maximum number of seats you can assign, determined by the subscription. On the Open & Public plan, the contracted number of seats is unlimited.
Current plan
Section titled “Current plan”Current Plan on the Subscription screen shows the details of the workspace’s plan.
The amount is the price per seat multiplied by the number of assigned seats, per month or per year.
On a paid plan, the following items are added.
- Next payment due: the next payment date
- Seats: the number of assigned seats and the contracted number of seats
- Upload transfer for CMS: upload usage and limit
- Download transfer for CMS: download usage and limit
- Custom Domain: number in use and limit
When the number of seats remaining is 0
Section titled “When the number of seats remaining is 0”In a workspace on a paid plan, when the number of seats remaining is 0, the only role you can assign when inviting a member is Reader.
You cannot change the role of a Reader.
When the contracted number of seats is exceeded
Section titled “When the contracted number of seats is exceeded”While the number of assigned seats exceeds the contracted number of seats, a warning is displayed. No member can perform the following operations, whatever their role.
- Creating projects
- Editing General, README, and License in the Settings of CMS projects and Visualizer projects
- Performing operations in Danger Zone in a project’s Settings
- Customize pins
- Downloading Visualizer projects
The following operations are available even when the contracted number of seats is exceeded.
- Viewing workspaces and projects
- Managing members
- Changing the subscription
- Performing operations in Danger Zone in the workspace’s Settings
- Editing General in the workspace’s Settings
- Checking invoices
Late payment
Section titled “Late payment”When an invoice payment fails in Stripe, or when the subscription is updated to a past-due state, a warning is displayed.
Invoice
Section titled “Invoice”Invoice is the screen for checking a team workspace’s invoices. It exists only in team workspaces.